Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of Better Homes Studio's services and website. By accessing our services or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Services

Better Homes Studio provides renovation and construction services including but not limited to:

• Kitchen renovations and remodelling
• Bathroom renovations and installations
• House extensions and conversions
• General renovation and refurbishment
• Interior design services
• Loft conversions

3. Quotations and Estimates

All quotations and estimates provided by Better Homes Studio are valid for 30 days from the date of issue. Prices may be subject to change due to material cost fluctuations, design modifications, or unforeseen circumstances discovered during the project.

4. Payment Terms

Payment terms will be specified in your individual contract. Typically, we require:

• A deposit upon contract signing
• Progress payments at weekly intervals
• Final payment upon project completion and client satisfaction

All payments must be made within the specified timeframe. Late payments may result in project delays or additional charges.

5. Project Timeline

While we strive to complete projects within the estimated timeframe, construction timelines may be affected by factors beyond our control including weather conditions, material availability, and unforeseen structural issues. We will communicate any delays promptly and work to minimise disruption.

6. Quality and Standards

Better Homes Studio is committed to delivering high-quality workmanship that meets or exceeds industry standards. All work will be completed in accordance with relevant building regulations and safety standards.

7. Warranties and Guarantees

We provide warranties on our workmanship and materials as follows:

• Workmanship warranty: 2 years from project completion
• Materials warranty: As provided by manufacturers
• Structural work: 10 years (where applicable)

Warranties do not cover damage caused by misuse, neglect, or normal wear and tear.

8. Client Responsibilities

Clients are responsible for:

• Providing accurate information about their requirements
• Obtaining necessary planning permissions and building regulations approval
• Ensuring the work area is accessible and prepared for construction
• Making timely decisions regarding design and material choices
• Providing access to the property at agreed times

9. Health and Safety

We are committed to maintaining high health and safety standards. Our team will:

• Follow all relevant health and safety regulations
• Maintain a clean and safe work environment
• Use appropriate safety equipment and procedures
• Communicate any safety concerns to clients

10. Insurance and Liability

Better Homes Studio maintains appropriate insurance coverage including public liability insurance. However, we recommend that clients maintain their own home insurance and consider additional coverage for renovation projects.

11. Dispute Resolution

In the event of any disputes, we encourage open communication to resolve issues amicably. If a resolution cannot be reached, disputes may be referred to mediation or arbitration as specified in your individual contract.

12. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your information.

13. Website Terms

By using our website, you agree to:

• Use the website for lawful purposes only
• Not attempt to gain unauthorised access to our systems
• Not interfere with the website's functionality
• Respect our intellectual property rights

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.